The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more

---

TrainHRLearning is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP^® or SHRM-SCP^®. ?

1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

Overview:

The transition from staff to "supervisor" can be daunting. You need to learn to thrive in a new supervisory role.

Loaded with practical tools and techniques designed to enhance a new supervisor's leadership communication, delegation, and time management, as well as techniques to acquire the supervisor's mindset and image, this powerful 60-minute program gets results!

Becoming a manager might be a goal and a highlight in your career, but you know that comes with challenges. According to CareerBuilder.com, almost 60% of managers aren't given any skills to help them manage. Being unprepared is not what you need.

In this workshop, you will gain the skills you need to manage your team the right way, and at the right time. Loaded with practical tools and techniques designed to enhance your communication, delegation, and time management, as well as techniques to acquire the manager's mindset and image, this powerful program gets results!

Why you should Attend: You've got the promotion. You're all excited except there are a few things that you aren't sure how to handle. You want to be a great manager, but no one has told you how to be a great manager.

You want to maintain your friendships with your buddies, but you still need to be the boss! Most new managers learn the hard way by making mistakes.

Don't learn the hard way. Come to this workshop and learn how to be an awesome manager so you just don't survive in your new role, but so you thrive in your new role!

Areas Covered in the Session:

• Critical skills to ease the transition from "staff" to supervisor
• Discover powerful tools to manage "friends" and former colleagues
• Master 3 tools to make communication easier, with everyone every time
• Essential tools for tough conversations, performance feedback, and other supervisory challenges
• Learn what never to say during a disciplinary conversation-hint it's not what you think

Who Will Benefit:

• Senior Leadership
• Managers/Supervisors/Team Leads
• Sales Representatives
• HR Professionals
• Support Staff
• Any professional who knows better listening will impact their lives