Rhonda Scharf CSP, HoF Insightful humorous entertaining even contagious words that are often used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different.
Rhonda is a Professional Speaker and member of the Canadian Speaking Hall of Fame, Trainer and Author, based in Ottawa. She has spoken to tens of thousands of people in dozens of different countries.
Rhonda will share some things she has learned to help you excel in your work environment, emerging at the end of the day with a smile and a sense of accomplishment. Audiences far and wide sing her praises for her relevant and useful tips on administration, communication and workplace effectiveness! From efficiency to the future of work; Rhonda has the info to help you thrive!
She knows how to make you laugh and she knows how to get you to question why you do what you do. Her natural warmth and sincerity are balanced by a healthy sense of the absurd, a combination that is useful in any situation.
Rhonda has written eight books, with her latest “Alexa is Stealing her Job” and her best-seller “Common Sense is NOT Common Practice” still available.
Rhonda’s professional speaking career began at age two… when her mother would offer her 25 cents to be quiet for five minutes!
Monday
12Do you work with a bully? The definition of bullying is an activity that is unfair, humiliating, malicious, vindictive, and intended to harm the victim. It is persistent and prolonged. In today’s high-tech world, bullying isn’t limited strictly to face-to-face interactions; this behavior has taken to computer networks, where it shows its face in nasty emails (after all, email gives you more time to choose your words and be unemotional - and it gives you a paper trail). No matter how it happens, though, bullying can be hurtful and it also can damage professional reputations.
Thursday
15In a world where you get results through teams and teamwork, holding people accountable is the key to real success. Yet accountability is seen as punishment by many people instead of a responsibility to do what they agreed to do. Without accountability, we have chaos and frustration.
Friday
16The transition from staff to "supervisor" can be daunting. You need to learn to thrive in a new supervisory role.
Monday
19Delivering Difficult Performance Reviews Employee performance reviews are important for everyone, but when things are not going well, they are uncomfortable and difficult. Telling an employee they are average when they think they are outstanding or letting an employee know they are on a performance improvement plan is something no one looks forward to doing. We feel anxious and uncomfortable.
How an organization deals with gossip can be mean the difference between growing and thriving, or disintegrating from within. Office gossip is a fact of life - what you do with it is up to you.
This is a fast-paced, solution filled workshop guaranteed to give you new, realistic tools and techniques to keep ON THE RIGHT TRACK with your Time & Workload Management.
Sounds pretty simple, doesn't it? When you do it right, Dealing With Difficult People drastically improves your life as you improve your working relationships with people who challenge you to the limits of your patience (yes, even the ones who make you tear your hair out - literally!).
How an organization deals with gossip can be mean the difference between growing and thriving, or disintegrating from within. Office gossip is a fact of life - what you do with it is up to you.