When was the last time you thought about how you influence others - how you change minds, shape opinions, move others to act? Ken Blanchard, author of The One Minute Manager said, "The key to leadership is influence, not authority." That's why it's important to have influencing skills as part of your professional portfolio.

• Marcia Zidle
• Recorded
• Duration: 60 Minutes
• Price: ¤195.00
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The critical talent management issue businesses face today is how to keep engagement high and retain those key employees who are right now thinking about seeking greener pastures as the economy and job market improves. Some may think employee engagement is primarily a human resource concern. Yet Gallup's research has found that managers are the ones primarily responsible for their employees' engagement levels. Learn how managers can accelerate employee engagement and boost the performance of their department or business unit.

• Marcia Zidle
• Recorded
• Duration: 60 Minutes
• Price: ¤195.00
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Conflict is an inevitable part of life. Conflict arises when the people we work with have different ideas, perspectives, backgrounds, values, goals or expectations. Yes, conflict can be destructive! It diverts energy from more important activities and issues; it polarizes people and reduces cooperation; and it can produce irresponsi-ble behavior. And conflict can be constructive! It opens up and improves commu-nication; it strengthens working relationships and teamwork; and it leads to better quality decisions and problem solutions.

• Marcia Zidle
• Recorded
• Duration: 60 Minutes
• Price: ¤195.00
• View Details

When was the last time you thought about how you influence others - how you change minds, shape opinions, move others to act? Ken Blanchard, author of The One Minute Manager said, "The key to leadership is influence, not authority." That's why it's important to have influencing skills as part of your professional portfolio. To be an effective leader, it is necessary to influence others to support and implement decisions that are crucial for your team, department, business unit or company's success. Even with a solid foundation of credibility and competence you, as a manager, may fall short if you don't understand the dynamics of power, politics and influence.

• Marcia Zidle
• Recorded
• Duration: 60 Minutes
• Price: ¤195.00
• View Details