Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and webinars in the areas of management, communication, professional development, and customer service, who offers cutting-edge programs with a "laugh-while-you-learn" approach. She is a New York State certified teacher, trained mediator, and qualified Myers Briggs ® Personality Type expert. She is a recipient of the American Society of Training & Development’s "Corporate Trainer of the Year" award and the Girl Scouts' "Outstanding Community Leader" award. Visit her on www.judiclements.com. You Tube. Facebook, Linkedin, Google +, and Twitter.
In our litigious society, it has become more & more important for supervisors to know how to document & discipline employees to avoid law suits and manage employee performance effectively.
It is often called the "most dreaded management task". It's the performance management conversation. How do you turn poor performance around without soft peddling the difficult stuff or being hypercritical and risking a defensive reaction?
Encouraging civility in the workplace is becoming a corporate goal in our diverse, hurried, stressed and litigation-prone society.
It's often called the "most dreaded management task". It's the performance appraisal. How do you evaluate your employees' performance without soft peddling the difficult stuff or being hypercritical and risking a defensive reaction?