Overview:

Finding the time to write your organization's technical reports, procedures, instructional guides, project updates, and even email can be a challenge. Getting employees to actually read and pay attention to them is even more of one.

In addition, any technical document bearing your organization's name must be absolutely error free. Even a careless mistake in an email can damage a leader's reputation and can make an entire work group look bad.

The secret to a workday writer's success is segmenting the prewriting, writing, and rewriting phases to produce shorter, clearer, more meaningful documents. Participants really can learn to "Write It So They Read It," even with technical documentation.

Areas Covered in the Session: Write It So They Read It: Technical Writing for Subject Matter Experts During this highly interactive technical writing class, participants will learn and practice preparing technical documentation in a reader-focused error-free manner, including:

• A proven technique for writing crystal-clear reports, including good and bad examples
• How to describe a complicated subject in clear and concise terms
• What to do when you can't avoid using technical jargon
• How to eliminate clichés, wasted words, and "smothered verbs" in technical writing
• AUDIENCE FAVORITE: The five new guidelines for using bulleted lists in your message
• Language guidelines for better receptivity such as non-inflammatory language, gender-neutral references, and attention to tone
• How to distinguish among the prewriting, writing, and rewriting phases for reports and projects
• How to make sure technical documents with your firm's name and seal on them are absolutely error free

Who Will Benefit:

• Human Resources Professionals
• Engineers
• Knowledge Professionals
• SMEs
• Administrative Professionals
• Employees being asked to do more writing on the job than Expected
• Training Specialists
• Learning and Development Specialists