Overview:

The scope and impact of workplace violence in business settings. How common is it? What is the financial cost? How does it impair the ability of a business organization to provide conduct commerce and attract as well as retain employees. The four types of workplace violence and their associated risk factors.

Workplace violence prevention program elements including- Management Commitment and Employee Involvement:  Without active participation from "C" level on down the effectiveness of workplace violence policies will be greatly reduced. 

Worksite Analysis: Surveying the physical plant to identify hazards and deficiencies and recommend action to reduce the opportunity for and the likelihood of violence is often the best first step.  A process for maintaining, reviewing and analyzing records of workplace violence incidents to determine how future occurrences could be prevented should be implemented.

Training and Education: Employees need to be trained on how to respond if confronted by violence or potential violence.  The organization's policies, and the safety of patients, visitors and them employee must be covered. This should include the concept of "Universal Precautions for Violence", i.e., that violence should be expected, but can be avoided or mitigated through preparation.  Employees should receive regular training on:

• Early recognition of escalating behavior or warning signs.
• Ways to prevent volatile situations and de-escalate individuals.
• Protecting oneself and others in violent situations.

Areas Covered in the Session:

• Scope and Impact of Violence in the Workplace
• Typography of Workplace Violence
• Management & Employee Involvement
• Worksite Analysis
• Hazard Prevention & Control
• Safety Training
• Recordkeeping & Evaluation
• Responding to Workplace Violence Incidents
  

Who Will Benefit:

• Supervisors
• Managers
• Trainers
• Employee Assistance Managers
• Security
• Safety
• Facilities