"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."

"This program, has been approved for 1 (General ) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."

Overview: The Platinum Rule emphasizes doing for others as they would have done for them - rather than what you want done for yourself. In the spirit of servant leadership, discover practical applications for growing effective working relations by leading with HEART - Honesty, Empathy, Attention, Response, Trust. Improve interpersonal communication, relational understanding, employee retention, and leadership success.

Why should you attend: Are you a leader people want to work for? Or are members of your team disengaged, uninspired, not communicating, producing poorly, experiencing conflict, or quitting on you? If you want to grow your leadership skills to improve working relationships and team performance, attend this webinar.

Areas Covered in the Session:

• Leadership styles
• Leadership mindset
• Leadership self-understanding
• Empathy
• Perception checking
• Effective listening
• Trust building

Who Will Benefit:

• Executive leaders
• Team leaders
• Team Managers
• Team Supervisors