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A great manager takes the time to discover any dysfunctional issues within their workforce. It is crucial to pay attention to and address the employee's dysfunctional conduct, which may result in long-term performance concerns for the organization.The inability to recognize that your team is experiencing difficulties due to dysfunctional performance can have a negative influence on you, the organization's productivity, employee turnovers, customers’ experience and the organization’s bottom line. Successful organizations require great leadership, people, ideas, communication, and vision in order to consistently achieve the desired outputs. Every organization is capable of achieving success provided its management and employees are willing to put forth the required effort and have well-defined objectives to pursue. Obviously, all of these aspects must be matched with a leadership and their team that understands how to obtain the highest daily performance from their employees.
Carolyn D. Riggins is the founder and owner of CDR Consulting Services
specializing in training, coaching and identifying problematic gaps in
organization. Ms. Riggins was in retail banking for 35 years with First Florida
Bank, Barnett Bank, Mercantile Bank and TD Bank. At TD Bank, Ms. Riggins
was successful growing her client’s relationship by 71 million dollars through
valuable training and consistently coaching her teams. Ms. Riggins served in
multiple capacity levels of management roles regarding the many banks in
her career path. Under her leadership she was able to work as an Assistant
Vice President Store Manager, Vice President Hub Manager and Vice
President Retail Regional Manager.
In these varies leadership positions Ms. Riggins was successful with leading and helping her team by developing, coaching and training to achieve sales revenue growth, deposit growth, customer growth, lending growth and focusing on compliance. Also, she was selected as the Regional Bank at Work and Affinity Champion which she facilitated and delivered material through person-to-person workshop training or conference training.
In additional, Ms. Riggins utilizes her Bachelors of Applied Science degree in Management and Organizational Leadership from St Petersburg College to train team players to be successful in their roles. In addition, Ms. Riggins has a certificate of completion for Business Consulting. One of Ms. Riggins goal is to train and coach continuously by using her education and expertise daily to change, transform and impact great team players.