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Responding to an EEOC Charge

Duration:
90 Minutes
Access:
6 months
Webinar Id:
700994
Register Now

Recorded Version

$127. One Participant

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."

"This program, has been approved for 1 (HR (General)) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."

Overview: An effective response to notice of an EEOC claim includes clear communication with management, legal counsel and the EEOC. Understanding how the process works can be very helpful in crafting the response, whether it is prepared by an internal staff or management member, or legal counsel. There are strategies in preparing the response that help contribute to a relatively pleasant experience in place of looming fear.

The webinar will include a discussion of the EEOC charge process, the paperwork and deadlines you can expect, along with what to do (and what not to do) when you receive a notice. Strategies for investigating a charge and responding to requests for information and resolution alternatives, including mediation, will be included in the discussion.

At the end of this session, the speaker will handle your specific questions and address any challenges you have had in responding to an EEOC charge.

Why should you attend: One of the greatest fears of human resources professionals is seeing an envelope in incoming mail from the EEOC, especially when that letter is a notice of claim. Even the seasoned HR professional has a moment of panic when seeing the document. Although seemingly overwhelming, the response process can be organized in systemic steps.

Areas Covered in the Session:
  • Understanding the EEOC Charge Process - "Who, What, When, Where and How"
  • What an Employee Does to Initiate a Charge
  • The Charge Process and EEOC Classification
  • What to Do When you Receive a Charge
  • An Overview of the Investigation Process
  • Responding to Requests for Information
  • Writing the Response
  • Resolutions: Mediation and Conciliation
  • Dealing with the "Grapevine" during the process

Who Will Benefit:
  • Human Resources Managers
  • Directors and Staff
  • General Counsel
  • Business Owners
  • Human Resources Consul
    Instructor:

    Gayla R. Sherry is President of Gayla R. Sherry Associates, Inc., an Oklahoma-based consulting firm established in 1995; the firm's mission is to improve employee engagement and productivity by providing human resources services. The firm has conducted many engagements with a wide range of clients, including financial services, health care, government, higher education, public, private and nonprofit organizations. Projects include HR Audits, developing policies, procedures, handbooks, job descriptions, Affirmative Action plans, management training, employee relations, mediating conflict, conducting internal investigations and succession planning.

    Gayla is a well-respected human resources professional, accomplished speaker and facilitator, faculty member and published author. She brings a broad range of business experience in senior management positions in human resources, operations, marketing and customer service. Gayla's business background includes senior management positions in commercial banking and the Federal Reserve System.

    Gayla offers a highly-credentialed background as a Senior Professional in Human Resources, an EEOC-trained Internal Investigator and Certified Mediator. She is a member of the Society of Human Resources Management. She is the author of numerous professional articles and books, including: "Employee Retention: Reducing the Risk and Cost of Employee Turnover," and posts an HR or management tip on YouTube, "Tuesday Tip." She is a Strategic Business Partner with Profiles International, the largest provider of assessments for hiring, development and succession planning.

    Gayla's education includes Bachelor's and Master's degrees in Business Administration from the University of Central Oklahoma; she is an honors graduate of the University of Colorado, Boulder.


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