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Preventing, Investigating and Solving Claims of Workplace Bullying

Duration:
90 Minutes
Access:
6 months
Webinar Id:
700695
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Recorded Version

$195. One Participant

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."

"This program, has been approved for 1 (HR (General)) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."

Overview: From a teamwork perspective, high performing teams motive each other to increased performance, not into poor performance. Some employers can be insensitive of how their workplaces support and in some circumstances, even encourage bullying. Nevertheless, all employers can take simple steps to prevent, look into complaints and dispatch with episodes of bullying.

Employers are often unaware of the power they have to prevent bullying from occurring. Granted, bullying issues can be hard to untangle; conduct on both sides may be highly opinionated, emotionally charged and hard to define factually. Bullies often have an unerring talent in shifting blame to others and obscuring issues. Other bullies do not consider anything wrong with their conduct. Targeted employees are often worn down and can be emotional or even have their own issues.

Even management, whether rightly or wrongly can be viewed as being a bully, instigator or supporter of such conduct. Management bullies are often adept at hiding in plain sight. Other managers insist they are being accused of bullying when they merely want a reluctant to perform employee to work to the best of their abilities.

One fact an employer can be sure of is, that regardless of from where or from who legitimate bullying conduct originates, just as a school bully intensifies their efforts, so do adult bullies. Such conduct rarely goes away of its own accord. As such, employers need to take steps to prevent, minimize and resolve this damaging conduct.

Why should you attend: The business problem with bullying is that it can deter talented employees from joining the company, minimize their performance, increase absenteeism and hasten their departure. The compliance problem with unaddressed bullying claims is they can escalate into costly harassment claims. On the people side, it can cause unnecessary emotional and often severe mental stress to an employee that carries over and negatively affects their personal lives too. Bullying between peers can cause safety issues as well as productivity issues. Bullying has even escalated into episodes of workplace violence. One certain outcome of workplace bullying - it is going to be impossible to foster teamwork without confronting bullies in your workplace.

Areas Covered in the Session:
  • Identifying Real Bullies
  • Preventing Bullying and Escalation of Bullying
  • What To Do About A Bullies Most Proficient Talent - Turning The Tables on Someone Else and Obscuring The Issues
  • Management Bullies
  • Differentiating Between Management Bullying vs Legitimate High Expectations
  • Identifying Root Causes of Workplace Bullying
  • Simple Management Intervention Strategies
  • Creating Teams That Are Bully Proof
  • How Employers Can Inadvertently Cause Bullying
  • What To Do Upon Receiving a Complaint of Bullying
  • Untangling the Real Issues Upon Receipt of a Complaint
  • Solutions for Solving Workplace Bullying

Who Will Benefit:
  • Managers
  • Branch Managers
  • Store Managers
  • HR Generalists
  • HR Managers
  • Plant Managers
  • Management
  • Business Owners
Instructor:

Teri Morning, MBA, MS, SHRM-SCP specializes in solving company "people problems."

Teri also sources HR software solutions for incident tracking, employee relations, safety (Incident Tracker), compensation (Compease) and performance management (Performance Pro).

Twenty+ years human resource and training experience in a variety of fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit companies.

Teri has enjoyed consulting with employers on their problems and trained managers and employees for over 20 years, meeting and working with employees from all types of businesses.

In addition to a MBA, Teri has a Master's degree in Human Resource Development with a specialization in Conflict Management.

Certified by the State of Indiana in mediation skills, Teri is certified in Project Management and IT Management, qualified as a Myers-Briggs practitioner and holds the SHRM certification of a Senior Certified Professional.


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