Overview:

In this program, Judi Clements prepares your managers & supervisors for this difficult, yet very important, job. Without a successful performance management process, organizations can fall into the trap of "carrying" poor performers & tacitly endorsing substandard work. Judi shows your leaders how to utilize your organization's performance management system and use behavioral, not attitudinal language to ensure legal compliance and optimal employee development. Judi turns the "most dreaded management task" into a positive experience for all.

Why you should attend: To develop the skills to prepare, deliver, and follow-up performance management interventions with low performing employees.

Areas Covered in the Session:

• Develop Rapport with Employees
  
• Set a Self-motivating Workplace Climate
  
• Monitor Employee Performance
  
• Provide Effective Feedback
  
• Coach Employees to Perform at Higher Levels
  
• Prepare for Performance Management Meetings
  
• Encourage Employees to Self-appraise
  
• Encourage Employees to Identify Areas for Improvement and Set Appropriate Goals
  
• Anticipate & Manage Employee Defensiveness, Anger, or Other Emotions
  
• Follow-up Performance Management Interventions

Who Will Benefit:

• Managers
  
• Supervisors
  
• Leaders
  
• Human Resource Professionals
  
• Shift Leaders