Overview:

This webinar has been carefully designed to ensure an optimum learning experience. We have drawn upon the expertise of many of the best minds in the industry in creating a program that will not only inform, but teach practical skills, as well.

Why you should attend: Dips in profitability, angry customers, shrinkage, and poor quality can find their roots in dissatisfied and mislead employees. Performance Management is a tool that if used properly can motivate high performers to work harder and poor performers to improve or get out of the organization. How your organization chooses to manage this process is critical to the success of your organization and its employees. This powerful workshop looks at the components of a strategic Performance Management System including: Performance Management System, Performance Appraisal Process, Reward Systems, and Training/Development & Career Plans. This is a workshop you cannot miss if you plan on working with and trough people to get your organizational objectives met.

Areas Covered in the Session: By participating in this workshops you will be able to:

• Discover several tough, effective strategies for giving a wake-up call to employees who think they're entitled to raises and promotions just because they show up at your company every day
  
• Learn tactics for lowering the anxiety levels of employees who are too paralyzed by fear to contribute to your company
• Identify the four stages in the performance management cycle
  
• Learn how to prepare for, conduct and document a performance evaluation that meets company objectives, as well as, legal and ethical standards
  
• Differentiate between individuals on the basis of performance
  
• Identify and avoid common judgment errors. o Become aware of the meaning and value of performance dimensions, objectives and standards and the differences between them.
  
• Learn to write performance objectives and standards for your people.
  
• Learn how to develop a performance management plan for each of your people.
  
• Learn coaching skills which include:
  
  • Gathering information
  • Troubleshooting Problems
  • Providing support to employees
• Learn to how to provide corrective feedback
  
• Learn to interviewing fairly
  
• Learn how to commit yourself to a time line for managing the performance of your employees.

Who Will Benefit:

• Business Owner
  
• President
  
• VP Operations
  
• VP Administrative Services
  
• VP Human Resources
  
• HR consultants/specialists
  
• Executive Secretaries
  
• Managers