Overview:
This dynamic webinar is designed to help new managers transition confidently and effectively into their leadership roles.
Moving from individual contributor to leader is more than a change in job responsibilities-it is a complete transformation in mindset, identity, and professional behavior. This session explores the emotional, relational, and operational shifts that occur when stepping into management and provides clear guidance on how to navigate this transition with clarity, confidence, and purpose.
Participants will learn how to shift from doing the work themselves to empowering others, how to communicate with leadership credibility, and how to build strong relationships based on trust, consistency, and fairness.
The training deepens understanding of workplace dynamics by breaking down communication styles, team personalities, accountability methods, and conflict resolution techniques that new managers must master to be effective.
This session uses real-life examples, modern workplace scenarios, and stepby-step guidance to ensure new leaders understand not just what to do-but how to do it in a professional, respectful, and impactful way. New managers will gain tools for leading former peers, addressing performance issues, managing expectations, and navigating the emotional complexities of leadership.
By the end of this training, attendees will clearly understand the expectations of leadership, the common pitfalls to avoid, and the essential skills needed to build trust, gain respect, and lead high-performing teams. This session is practical, relatable, empowering, and designed to prepare new leaders for success.
Why should you Attend:
Leadership is not automatic-it's intentional. Being promoted into leadership without the right tools is like being handed the keys to a car without ever learning how to drive. This training is essential because it bridges that gap. It equips new managers with the mindset, behaviors, and techniques needed to thrive in their new roles.
Here is why attending this training is vital:
- Leadership Transition Is Difficult Without Guidance
Many new managers are promoted because they excel at their job-but leadership requires a completely new skill set.
- The Training Provides Real-Life, Practical Strategies
This session doesn't offer theory-it offers real scenarios, current workplace examples, and step-by-step leadership tools you can use immediately.
- Communication Issues Are the #1 Cause of Team Breakdown
Leaders who don't communicate well create confusion, tension, and disengagement.
- Leadership Identity Must Be Developed Early
Employees do not follow titles-they follow trust, consistency, and clarity.
- Attending Prevents Costly Mistakes
Most leadership mistakes can be prevented with early training. This session teaches new leaders how to avoid them.
- Leaders Who Grow, Grow Their Teams
This training elevates the leader who elevates the team.
Areas Covered in the Session:
- Understanding the Leadership Mindset
- Building Trust and Strong Relationships
- Mastering Communication
- Delegation & Accountability
- Managing Team Dynamics
- Conflict Resolution
- Performance Management
- Leadership Presence & Self-Management
Who Will Benefit:
- Small Business Owners
- Leaders
- Managers
- Team Leaders
- Project Managers
- Department Heads
- Supervisors and Anyone in Leadership Role
Instructor:
Carolyn D. Riggins Carolyn D. Riggins founded CDR Consulting Services, LLC, a consultancy firm focusing on helping businesses and organizations enhance their performance and leadership teams for success.
With Ms. Riggins' 35 years of experience in the financial industry working with businesses and 24 years of experience in management roles, her consultancy service provides invaluable insights and expertise to clients looking to improve their business and leadership capabilities.
CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.
Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.
With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.