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This activity has been approved for
1.5 HR
(General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more
TrainHRLearning is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.
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1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.
Overview:
Mastering team supervision techniques is vital for any manager seeking to lead their team effectively and drive organizational success.
This training course is designed to equip managers with the critical skills and knowledge necessary to excel in their supervisory roles. By focusing on key areas such as communication, conflict resolution, performance management, motivation, delegation, time management, and change management, the course ensures that managers are well-prepared to handle the complexities of team leadership.
Effective communication is at the heart of successful supervision. This training emphasizes the importance of clear, concise communication and active listening, enabling managers to convey expectations accurately and build strong relationships with their team members. Conflict resolution techniques are also crucial, providing managers with strategies to promptly address and resolve disputes, maintaining a positive and productive work environment.
Performance management skills are covered in-depth, teaching managers to set clear, achievable goals, monitor progress, and provide constructive feedback. By understanding what motivates their team members, managers can foster a culture of engagement and recognition, boosting morale and productivity.
Delegation and time management are essential skills for any manager. This training helps managers learn how to delegate tasks effectively, match assignments to team member's strengths, and ensure efficient use of time and resources. Additionally, the course covers change management strategies, preparing managers to lead their teams through organizational transitions smoothly.
The training also emphasizes the importance of continuous learning and development, encouraging managers to seek feedback and stay updated with best management practices. Managers can create a supportive work environment where team members feel valued and heard by cultivating empathy and approachability.
This comprehensive training provides managers with the tools and techniques needed to master team supervision, leading to higher team performance, increased engagement, and sustainable organizational success.
Why you should Attend:
- Attending this training will help managers improve their ability to communicate clearly and effectively with their teams, ensuring that everyone is on the same page
- Managers will learn how to identify and resolve conflicts early, fostering a harmonious and collaborative work environment
- The training provides strategies for setting clear performance goals, monitoring progress, and offering constructive feedback to enhance team productivity
- Managers will gain insights into understanding individual motivators and creating a positive work culture that keeps team members engaged and motivated
- Participants will learn how to delegate tasks effectively and manage their time efficiently, allowing them to focus on strategic priorities
- The training equips managers with the skills to lead their teams through organizational changes smoothly, maintaining morale and performance
- Attending this training demonstrates a commitment to personal and professional development, helping managers stay updated with best practices and enhance their leadership capabilities
Areas Covered in the Session:
- Effective Communication
- Providing constructive feedback
- Conducting effective team meetings
- Overcoming common communication barriers
- Conflict Resolution
- Early identification of conflicts
- Understanding conflict resolution models
- Utilizing empathy in conflict resolution
- Performance Management
- Setting and communicating clear performance goals
- Providing regular and constructive feedback
- Addressing and managing underperformance
- Team Motivation and Engagement
- Identifying and understanding individual and team motivators
- Implementing recognition and reward programs
- Strategies to increase employee engagement
- Delegation and Empowerment
- Identifying tasks suitable for delegation
- Matching tasks to team members' strengths and skills
- Trusting team members with tasks and responsibilities
- Time Management
- Planning and scheduling strategies
- Avoiding procrastination and managing time wisely
- Balancing workload among team members
- Change Management
- Communicating organizational changes effectively
- Supporting the team through transitions and changes
- Managing resistance to change within the team
Who Will Benefit:
- Small Business Owners
- Leaders
- Managers
- Team Leaders
- Project Managers
- Department Heads
- Supervisors and Anyone in Leadership Role
Instructor:
Carolyn D. Riggins Carolyn D. Riggins founded CDR Consulting Services, LLC, a consultancy firm focusing on helping businesses and organizations enhance their performance and leadership teams for success.
With Ms. Riggins' 35 years of experience in the financial industry working with businesses and 24 years of experience in management roles, her consultancy service provides invaluable insights and expertise to clients looking to improve their business and leadership capabilities.
CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.
Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.
With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.