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Managing Consistent Growth: Aligning Your People and Processes With Profits
90 Minutes
6 months
700924
Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
Profitability starts with bringing the right people on board, keeping them and utilizing effective and efficient processes to drive your business. Do you have, as Jim Collins wrote in "Good to Great", the 'right people on the bus'? Are you keeping them, or are they leaving for greener pastures? What about the processes you are using? Have you maximized their efficiencies and effectiveness?
This Webinar will help you identify the best criteria to use to acquire and retain key talent, the best metrics to measure both the efficiency and effectiveness of each and all of your processes, and the keys to aligning your people and processes with consistently increasing profits!Why should you attend: By attending, you will understand how to even more effectively
- Identify the best criteria to use to acquire and retain key talent
- Understand and utilize the best metrics to measure both the efficiency and effectiveness of each and all of your processes
- Apply the keys to aligning your people and processes with consistently increasing profits
- Put your understandings immediately to work to improve team and corporate performance
Are you keeping them, or are they leaving for greener pastures?
What about the processes you are using? Have you maximized their efficiencies and effectiveness?
Would you like to add at least 5% to your bottom line?
If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance
Areas Covered in the Session:
- Understanding the people you already have on board and the criteria you need to use to acquire new talent
- How to most effectively retain key talent
- Assessing the processes you already have in place
- Metrics to use to improve process efficiency and effectiveness
- Performance measures and setting action targets
- Monitoring outcomes
- How can I add at least 5% to our bottom line?
Who Will Benefit:
- CEO
- Senior Vice President
- Vice President
- Executive Director
- Managing Director
- Regional Vice President
- Area Supervisor
- Manager
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.
He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.
He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.
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