Group Attendees: Any number of participants
Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
This program discusses how passive aggressive behavior is rewarded. Techniques to ensure passive aggressive behavior doesn’t interfere with workflow, how to take responsibility for your part of the interaction and how to make sure you aren’t part of the problem.This discussion will cover 3 reasons why people behave passively aggressively and help you learn how to respond professionally and effectively to the problem so that these individuals don’t wreak havoc in your workplace.
Jennifer Hancock is the author of several bestselling and award winning books and is the founder of Humanist Learning Systems.
Ms. Hancock has a BA in Liberal Studies from the University of Hawaii at Manoa (1990). Her field of study combined cognitive linguistics, anthropology and psychology. While in college, she apprenticed as a dolphin trainer for a dolphin language/cognition laboratory which is where she learned the behavioral science and behavior modification techniques she now teaches.
What makes her unique is that she teaches humanistic approaches grounded in dignity and compassion coupled with science based behavioral modification techniques to create positive workplace cultures that eliminate unwanted behaviors like bullying, harassment and discrimination while positively reinforcing the behaviors you do want.