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In order to reduce employee turnover, we have to start by hiring the right employees the first time. This starts by interviewing for retention, which is best done through a technique called Behavioral Interviewing.Behavioral interviewing is said to be 55% predictive of future on-the-job behavior while traditional interviewing is only 10% predictive. So if you really want to know if the person is the right fit, you need to use behavioral interviewing. If we do not use behavioral interviewing techniques, we only have a 10% chance of finding the right candidate. Pretty scary when you consider the cost of turnover, bad performance, or the time and stress on you in trying to manage a bad fit.
Jenny Douras is President at AdvantEdge Training & Consulting. She has over 25 years of experience in management, employee development, operations, instructional design and training. Jenny has managed teams of up to 300 people across multiple states and countries, working with several Fortune 500 clients. From this experience she developed her Remote Employee Management Class. She also sat on the board of directors for the Rocky Mountain Chapter of the American Society for Training and Development for three years, and is an active member of the Colorado training community.