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How to Handle Strong Negative Emotions in the Workplace
December 3, 2024
10:00 AM PST | 01:00 PM EST
60 Minutes
709505
Group Attendees: Any number of participants
Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
A 2022 Gallup poll asked workers if they experienced stress, worry, anger, or sadness at work the previous day.
Almost 50% of the respondents said "Yes". These factors have been on the rise in the workplace since 2014, only reducing slightly immediately after COVID.In this interactive session, we'll review how to handle the factors that cause emotions to rise in the workplace. You'll participate by responding to interactive video scenarios as you follow along in your workbook and take a behavioral assessment to find out where you stand in your emotional intelligence or "EQ".
Why you should Attend: Strong emotions can become runaway emotions that lead to behaviors that damage your ability to think, work, and maintain constructive relationships.
Managers who don't understand their emotions or their inability to keep them from getting out of control frequently experience:
- Lower Empathy
- Fatigue and Health Issues
- Lack of Trust
- Lack of Productivity
- Higher Absenteeism
- High Turnover
- Low Employee Morale
- The Benefits of Handling Strong Runaway Emotions in a Positive Manner
- Your 'Eq' and How to Assess Your Personal Feelings and Emotions When Handling Difficult Situations
- An Example of How to Work With Others When Feeling Runaway Emotions Coming On
- Detailed Actions You Can Take to Change Your Mindset and Deter Negative Behaviors, Resulting in More Productivity and Better Outcome Overall
Who Will Benefit:
- Any Entry to Mid Level Managers
- HR Managers
Dawn Tedesco has over twenty year’s experience in operations and human resources management in the hospitality industry. Dawn has designed, developed, and facilitated training for several large organizations and specializes in employee development, labor relations, and behavioral compliance.
Dawn provides digital learning services to employee workforces and businesses designing and developing eLearning courses and tutorials. This is done working with your subject matter experts and/or utilizing in-house resources creating engaging and interactive courses and applications training through the use of video, scenario building, simulation assessments, and gaming for whatever industry you're in.
She has a BA in Hospitality Business, a MS in Labor Relations, and a Certificate in Instructional Design. I’ve taught both online and on-campus classes for 3 Universities. I’m a big fan of the Michigan State Spartans. Go State!
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