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How Empathy in the Workplace can Drive Productivity: the Role of HR

In this webinar, the speaker will explain how to show empathy, how to teach every employee to show empathy to each other, and also why empathy is good for your business.

60 Minutes
6 months
Webinar Id:
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Recorded Version

$195. One Participant
$395 Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)


The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1 HR (General) recertification credit ...more

HSRM Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program. ?
1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

Every employee expects the HR department to be the intermediary between them and the employer.

Therefore, when employees face hard times and difficult health challenges which may hamper productivity, they turn to HR.

Empathy can help such an employee to return feeling confident and pumped up for work.

Why should you Attend: The fear of dealing with line managers can affect how employees and downlines handle tasks and responsibilities. Once downlines find it difficult to relate with their uplines, they are left with no other choice than to work without passion hence no productivity.

To this end, HR department and everyone working as an HR personnel must be able to show empathy to staff members such that they are at home to discuss isseus with them.

Areas Covered in the Session:
  • Understanding Empathy
  • How to show empathy
  • Difference between empathy and compassion
  • How to teach every employee to show empathy to each other
  • Reasons why Empathy is Good for your business

Who Will Benefit:
  • HR Professionals
  • CEOs
  • Business Owners

Toluse Francis is a trained mental health practitioner and Life Coach, with a track record of aiding people to move on from negative past experiences and focusing on their future with enthusiasm. Toluse is a volunteer with a number of organizations such as Mentally Aware Nigeria Initiative (MANI) as a volunteer Counsellor, Solid Foundation Teens and Youth Ministry to mention a few. He has been invited to both radio and television programs to offer his professional views on mental health and has spoken and taught both locally and internationally as well as offering his service as a therapist. He is highly committed to helping people leave their past and focus on their future.

In 2017, he began the Mind and Health Community as a Facebook group which helps address mental health issues in the society. In 2017, He was the awarded the Health Writer of the Year by the Nigerian Writers Award. He is an author with three books published to his credit.

Toluse organizes ‘Breaking the Habit Code’ focused on helping people understand and deal with habits and addiction. His focus areas are Grief and Loss (Trauma), Depression, Habits and Addiction. Toluse has featured at various platforms such as speaker at the MTN Foundation Project ASAP Roundtable Conference in Lagos, Mental Health Discussion at the British Deputy High Commissioner’s Residence, YALI Network He is an associate Facilitator of Bond System by Resurged Mind Company where he teaches Habits and Addiction to Coaches, Counsellors and Therapist. He is also a regular trainer at Break the Frame and Fear Resolve both hosted events by Audacity2Lead Company where he teaches on Dysfunctional psychological habits and attitudes. He is a member of the World Federation for Mental Health

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