The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more

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TrainHRLearning is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP^® or SHRM-SCP^®. ?

1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

Overview:

In this webinar, you'll learn techniques to deal effectively with these problem children so they either become productive members of your team or go away.

• Who takes up more of your time than any other employees?
• Who keeps you awake at night, wondering what they'll do next?
• Who distracts you and your team from its mission?
• Who do you wish would "get with the program?"
• Who do you wish would just "go away?"

That's right - EMPLOYEES FROM HELL. Want to do something about them? In this dynamic webinar, Larry Johnson will give you:

• A simple method for diagnosing aberrant employee behaviors
• 6 key steps to confront unacceptable behaviors
• Follow-up tactics that ensure problems get solved for good

It has been said that people are your greatest resource - and it's true. Great organizations are made up of great people. It is also true, however, that:

• One non-performer can lower the standards of performance for everyone
• One bad actor can affect the morale of those around him
• One disruptive character can make life miserable for those who work with her and especially for you

Areas Covered in the Session:

• Determining Your Strategy
  • Creating a culture of positive accountability
  • A fresh approach to rewarding the behaviors you want
  • One question that will tell you how to proceed
  • Three factors you must consider to determine if the person is worth the energy required to save them
  • Keep them or fire them - a simple method for calculating the trade-offs
• Conducting The Intervention
  • Preparing yourself so you're likely to succeed
  • Six steps to follow that will raise the odds your EFH will change
  • Do's and Don'ts that will reduce the odds you’ll end up in court
• Following Up
  • The "Ross Perot" technique for dealing with behavioral slippage
  • When and how to cut your losses
  • Respite for your conscience - why you shouldn't beat yourself up for doing what's right

Who Will Benefit:

• Anyone who works with other people