"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."

"This program, has been approved for 1 (General ) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."

Overview: This webinar will cover the basic concepts regarding the value of coaching your employees followed by presenting a structured methodology for actually preparing this discussions prior to conducting them.

All people new to supervision or supervisors that struggle with having these types of coaching discussions or more senior supervisors that are looking for a more structured and "better way" to have coaching discussions will benefit from this webinar.

Why should you attend: Do you have employees that are not performing as you would expect? This webinar is designed to give you the tools and confidence to plan and develop a structured "coaching discussion." After this webinar you will be able to have discussions with your employees that will help them improve their performance in a non-threatening way.

Areas Covered in the Session:

• Recognize the benefits of coaching
• Identify the qualities of a good of a coach
• Learn effective coaching techniques
• Understand the coaching process
• Prepare a "coaching discussion"

Who Will Benefit:

• Supervisors
• Managers
• Human Recourse Professionals
• Administrators
• Training Director
• Employment Managers