The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more

---

TrainHRLearning is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP^® or SHRM-SCP^®. ?

1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

Overview:

If you have an employee that is consistently missing goals or is making frequent mistakes, there is probably a good reason why. Part of your role as a leader and coach is to identify what’s in the way of their performance. By asking the right questions, coaching can help identify the reason and get them on the path to being a high performer.

Why should you Attend: You’ve got an employee who is making mistakes. Or maybe this person isn’t reaching a goal that’s been given. What do you do? Send the person back through training? Put them on a performance improvement plan? Or coach them?

If you have an employee like this, you won’t want to miss this webinar on Coaching the Underperformer.

Areas Covered in the Session:

• Why do employees underperform
• Identify the cause
• Ask the right questions to help the employee find the solution

Who Will Benefit:

• Branch Managers
• Vice Presidents
• Human Resource Managers
• Executive Leadership