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This activity has been approved for
1.5 HR
(General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more
TrainHRLearning is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.
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1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.
Overview:
The first step in effective coaching, counseling and discipline is the development and communication of standards of performance, behavior and attendance.
With these standards, improving performance is easier and more productive.
Why should you Attend:
If you want to be a superstar, you should attend this webinar. We all need to do a better of managing employees.
What if an employee files a discrimination complaint against you? Are you prepared to defend yourself?
From a business perspective, training management employees how to write documentation and how to use the tools of employee development is undoubtedly the easiest and cheapest thing an employer can do to stave off unwarranted employment claims and to avoid losing valuable employees.
By understanding how to better communicate with people about their behaviors and or performance, managers will be better able to motivate their employees to a higher level of performance.
Areas Covered in the Session:
- Taking Responsibility for Talent Management
- Managing from Day One - Communicating Work Standards, Follow-up, Coaching, Counseling and Discipline
- Setting Standards of Performance
- Case Study - Newman
- Coaching Checklist
- Coaching Cycle
- Dealing With Those Who Are Struggling
- Discipline
- Newman Again
- What Not to do
- Action Items
Who Will Benefit:
- New and Experiences Managers and Supervisors
- HR Professionals
- Business Owners
Instructor:
Bob McKenzie, has over 40 years of human resources management experience. His background includes a wide range of hands-on experience in all areas of Human resources management in all types of industries within the public and private sectors.
Bob has been cited in a number of Human Resources trade publications. Among them are HR.com, HR Magazine, HR Florida Review, Vault.com, BNA and the Institute of Management and Administration and the Business Journal. He has been a speaker at a number of conferences as well as audio and web-based seminars.
Bob is a graduate of Rider University where he received a Bachelor of Science in Commerce Degree and double majored in Industrial Relations and Organizational Behavior.