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Better Safe Than Sorry: Legal & Effective Behavioral Interviewing

Duration:
90 Minutes
Access:
6 months
Webinar Id:
700192
Register Now

Recorded Version

$195. One Participant

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

Overview:

Have you ever been completely blind-sighted by a job candidate? In the interview he seemed perfect; once hired, he was a disaster. Or, have you ever put your foot in your mouth by asking an illegal question?

In this program, Judi addresses both the art & science of effective interviewing. You'll learn how to prepare for an interview & ask behavior-based questions that enable you to determine the candidate's ability to think on his feet. You'll learn how to stay away from the legal landmines that could come back to haunt you & your organization. And, you'll learn to improve your skills at reading nonverbal communication and avoiding bias and discrimination.

Why Should You Attend: To develop the skills to plan and execute legal and effective job interviews; to select qualified candidates using behavioral interviewing techniques while legally complying with federal non-discrimination guidelines.

Areas Covered in the Session:
  • Prepare for an interview
  • Review a resume
  • Write effective questions
  • Ask encouraging questions
  • Implement behavior-based interviewing
  • Avoid illegal questions
  • Keep legal documentation
  • Read body language & voice tone
  • Avoid cultural bias
  • End an interview
  • Develop & use a rating sheet
Who Will Benefit:
  • Managers
  • Supervisors
  • Leaders
  • Human Resource Professionals
  • Shift Leaders
  • Customer Service Providers & Managers
  • Front Line Employees
Instructor:

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and webinars in the areas of management, communication, professional development, and customer service, who offers cutting-edge programs with a "laugh-while-you-learn" approach. She is a New York State certified teacher, trained mediator, and qualified Myers Briggs ® Personality Type expert. She is a recipient of the American Society of Training & Development’s "Corporate Trainer of the Year" award and the Girl Scouts' "Outstanding Community Leader" award. Visit her on www.judiclements.com. You Tube. Facebook, Linkedin, Google +, and Twitter.


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