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Emotional Intelligence (EQ): A Vital Skill for Managers and Employees to Succeed in the New Normal

Wednesday,
December 15, 2021
Time:
12:00 PM PST | 03:00 PM EST
Duration:
60 Minutes
Webinar Id:
704349
Register Now

Live Version

$145. One Participant
$295. Group Attendees

Recorded Version

$195. One Participant
$395 Group Attendees

Combo Offers

Live + Recorded
$289 $340   One Participant

Live + Recorded
$599 $690   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

Overview:

Emotionally intelligent managers, supervisors and professional staff are your greatest assets. They solve problems, resolve conflict, and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough and are held in the highest regard by their bosses, peers, co-workers, and others.

On the other hand, those with low EQ, continually sabotage their own efforts and those of others. They fail to tune into the emotions of their employees; minimize their efforts to solve problem and improve productivity; and tend to alienate the members of their teams and other stakeholders.

There are extraordinary benefits to boosting emotional intelligence in your organization, especially today because of the impact of the pandemic- it’s a new normal workplace. With a greater level of self-awareness and control, as well as a better understanding of others, your key talent will be more focused, disciplined, collaborative and productive.

In this webinar they will become familiar with the EQ model and learn how to apply EQ skills to become more effective leaders, managers, and professional staff.

Why should you Attend: In today’s workplace, it isn’t enough for managers, supervisors, and professional staff to be smart; what’s required is to have emotional intelligence (EQ) - the ability to effectively manage emotions and behavior; navigate this new normal workplace; and make the right decisions that will achieve positive results.

By using the emotional intelligence skills and mind-set that you will learn in this webinar, you’ll gain the ability to respond to the challenges more appropriately in this “new normal” workplace and more effectively eliminate the stress and frustration that often come with dealing with rapid change and uncertainty.

In this webinar, you will discover exactly what emotional intelligence is … why it’s recognized as one of the hottest performance tools for success-minded people; how you can easily “raise” your EQ; and gain insight and tools you can apply to make your job and career more satisfying and successful.

Areas Covered in the Session: This webinar will cover these seven topics that will increase the understanding and application of EQ:
  • Define Emotional intelligence (EQ): what it is and why it’s important
  • Provide an EQ competency model and the four domains or core skills that are essential
  • Identify the five elements of EQ and the questions you need to ask yourself to gauze your EQ
  • Provide examples of how EQ is used for hiring and selection, high potential leadership development, team effectiveness, sales
  • Review three sell-management skills to increase your professional and leadership EQ
  • Put it into practice: How to use EQ in a variety of real-world workplace situations
  • Plan actions or next steps for implementing key ideas and skills
Who Will Benefit:
  • CEO’s, COO’s, VP of Human Resources
  • Chief Learning Officer
  • Directors
  • Project Managers
  • Operation Managers and Supervisors
  • Team Leaders
  • Human Resources Professionals
  • Business Unit Managers
  • Boards of Directors
  • Senior Management Teams
  • Executive Teams
Instructor:

Marcia Zidle, MS, NCC, BCC is the CEO of Leaders At All Levels and a board certified executive coach based in Dallas Texas. She works with executives, management teams and high potential professionals ON THE MOVE! They want to move up to the next level - ahead of their competition - into new areas - over and around obstacles - beyond business as usual - towards a sustainable future.

With over 25 years of management, business consulting and international experience in the areas of business transformation, talent management and leadership development, she provides strategic focus, alignment and guidance to business leaders and their teams to ensure they get on the right track, stay on the right track and not get side-tracked in their drive for higher performance and profitability.

Marcia's expertise includes coaching high performers for senior and mid-management positions, developing effective executive teams, positioning organizations for significant growth and facilitating business and team performance. Her specialties include strategy and culture, change management, employee engagement, team building, career management, leadership assessment and development.

Her clients include Southwest Airlines, Dr Pepper / Seven Up, EDS, FCCI Insurance, Solvay Pharmaceuticals, Texas Health Resources, UT Southwestern Medical Center, Nokia, Plymouth Steel Tubing, Raytheon, Texas Instruments, Southern Methodist University, Global Leadership Executive MBA at Univ. of TX at Dallas. U.C.L.A and U.S.C. (California), Texas Workforce Commission, Banking Operations Institute, National Management Association, National Society of Hispanic MBA's, Society of Human Resource Management, Young Presidents Organization, Multiple Sclerosis Society of Texas.

Marcia is the author of "The Effective Manager: What Really Works" handbooks and "Career Savvy: Life Preservers for Today's Rough Seas and Tomorrow's Raging Waters." She has a Masters in Organization Effectiveness from University of Southern California and is a Board Certified Coach from the Center for Credentialing & Education, Inc.

She's also the host of The Business Edge, a weekly internet radio show on the business channel of Voice America Media, giving practical advice to executives and managers on how to take their company, firm or practice to that next level with less stress and more success - in other words: how to take the growing pains out of growth.

Finally Marcia's "claim to fame" is as a global citizen - living as an expatriate with her family in Scandinavia and Australia. In fact, one of her children is an "Aussie". She's traveled in over 30 countries throughout Europe, the Middle East, Far East, and the South Pacific.


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