Evaluating the effectiveness of training programs is essential for organizations to ensure they are achieving their desired outcomes and maximizing the return on investment in learning initiatives. This workshop is designed to equip participants with practical strategies and techniques to evaluate training program effectiveness at multiple levels. Through interactive discussions, examples, and hands-on exercises, participants will learn five key evaluation approaches that provide measurable insights into the impact of their training programs.
By the end of this webinar, participants will have gained a comprehensive understanding of evaluating training program effectiveness at various levels. They will be equipped with practical tools and techniques to assess learner reactions, knowledge acquisition, on-the-job performance, organizational impact, and return on investment.
Why should you Attend:
When training evaluation is done- which isn't often- it typically is a multiple choice survey that asks participants questions like Was your facilitator knowledgeable about the topic? Will you be able to use this information back on the job? Was the workbook laid out in an easy-to-understand format? and more.
These kinds of surveys- derisively refer to as smile sheets-ask too many questions, cover too many topics, and don't provide enough information for the trainer or the instructional designer to understand what resonates with the learner or where they might be struggling.
In this webinar, we'll look at five ways that you can evaluate the results of your training programs, including designing better smile sheets. Each of the ways helps you to determine what your employees have learned, how they will use what they've learned on the job, and how their increased performance will benefit the organization.
By being able to prove the value of employee training, training, and HR departments are able to secure funding and prove their worth to the organization.
Areas Covered in the Session:
Who Will Benefit:
- Level 1 Evaluations: Asking the right questions immediately after the training program to aid in decisions for improvement: Participants will learn how to design effective Level 1 evaluations, also known as reaction evaluations. By collecting insights on program design, delivery, and relevance, participants will be able to make informed decisions for improvement.
- Level 2 Evaluations: Level 2 evaluations assess the learners' knowledge and comprehension of the training content. Participants will explore methods for designing quizzes, knowledge checks, and assessments that measure learning outcomes. They will learn how to align assessments with training objectives to ensure they provide evidence of knowledge acquisition.
- Level 3 Evaluations: To determine the effectiveness of training in real-world settings, participants will delve into Level 3 evaluations, also known as behavior evaluations. Participants will explore methods such as observation, performance assessments, and job simulations to measure the transfer of learning from the training environment to practical workplace scenarios.
- Level 4 Evaluations: Level 4 evaluations assess the impact of training on organizational outcomes. Participants will discover how to design and measure metrics that align with business goals, such as productivity, customer satisfaction, or cost savings. By identifying and tracking relevant metrics, participants will be able to demonstrate the tangible effects of training programs on the organization.
- Level 5 Evaluations: Level 5 evaluations examine the return on investment (ROI) of training initiatives. Participants will learn how to calculate and communicate the ROI of workplace learning by considering factors such as training costs, performance improvements, and organizational benefits. Participants will gain insights into presenting compelling business cases and demonstrating the value of training to key stakeholders.
- Senior Managers
- Vice President
- Regional Vice President
Dr. Nanette Miner is a speaker, author, and learning strategist.
She is the Founder of, and Managing Consultant for, The Training Doctor, a boutique consultancy that specializes in customized curriculum design; now celebrating its 32nd year.
As a scholar-practitioner, she has authored books on various aspects of business management, marketing, and employee development, and has been published in, or quoted by Huffington Post, Fast Company, the BBC, and numerous industry and trade journals.
Dr. Miner has a doctorate in Adult Learning Theory and a passion for workplace learning - where time is of the essence and performance is non-negotiable.