Webinar Pack
Modules:
Pack of FIVE : 2025 Ondemand Courses
Product Id: 9014
- Mastering the Leap to Management: Skills for New Team Leaders, Supervisors and Managers
- Rookie Supervisor Bootcamp - Operation S.T.A.R.T.
- Managing Toxic Employees: Strategies For Leaders To Effectively Deal With Employee Attitude Issues
- Moving from An Operational Manager to A Strategic Leader
- Transition from Peer to Supervisor
Training Options
Webinar Packs Access recorded version unlimited viewing for 6 months. (For Customize Webinar Packs Please Call Customer Care)
Overview: In most organizations, if you are the best at your craft, it's likely you'll be selected to be the next supervisor or manager.
The irony is that you now spend less time doing what you are really good at and more time doing things you have little or no training to do.
One study found that of all the training we receive in our career, 95% is focused on task and job skills and only 5% supports the kind of skills you need to manage others. Skills like communicating assignments, setting deadlines, resolving disputes, dealing with employee problems and inspiring your team to excel.
In this 90-minute webinar, Larry Johnson will give you answers to some of the common problems new managers face like:
Why you should Attend: Anyone who's been a manager will tell you that there is a huge difference between doing the work yourself and managing other people to do it.
Meanwhile, as a supervisor/manager, you are expected to maintain professional decorum, treat everyone fairly, make good decisions, and keep an eye on everything happening in your shop. None of this is easy, but the rewards can be great. You get to:
So, it can all be worth it but daunting as well. In this webinar, Larry Johnson will offer you tips and ideas to make the transition from Doer to Supervisor/Manager easier and raise the odds it will be a successful journey.
Areas Covered in the Session:
One study found that of all the training we receive in our career, 95% is focused on task and job skills and only 5% supports the kind of skills you need to manage others. Skills like communicating assignments, setting deadlines, resolving disputes, dealing with employee problems and inspiring your team to excel.
In this 90-minute webinar, Larry Johnson will give you answers to some of the common problems new managers face like:
- Making the psychological leap from doer to the manager - this can be challenging if you're not prepared to deal with the feelings that come with going through a major role change
- Managing friends - becoming your friend’s supervisor can have an impact on your relationship. You may have to establish new ground rules and behave in a different way when you are in the presence of other team members
- Avoiding the five most common mistakes new managers make - none of which are guaranteed to sabotage your success but have the potential to do so
- Adjusting your leadership style to match the needs of those you are leading. This webinar provides you with a model to know how, when, and where to adjust if necessary
- Establishing your authority and the respect of your team
- Delegating for results
- One question that can eliminate communication SNAFU's with team members and others
- Applying the wisdom of Bear Bryant to keep people motivated and loyal
- Using a model that helps you give the right amount of authority for each task you delegate
- Holding people accountable for performance
- Following a prescribed Conversational Roadmap for conducting tough conversations that will get results and not fracture relationships
- Applying the Pygmalion Effect to bring out the best in your team
- Motivating people to excel
- Using recognition and praise to bring out the best in people without turning them off
- Adhering to 13 Do's & Don't will raise the odds you will succeed as a new supervisor/manager
Why you should Attend: Anyone who's been a manager will tell you that there is a huge difference between doing the work yourself and managing other people to do it.
- Instead of doing what you love, you spend your time in meetings, filling out forms, writing projections, and dealing with personnel problems
- Instead of attending to the quality of the work you do, you must make sure the quality of the work your team does is up to snuff
- Instead of just making sure you get to work at 8:00 AM, you now have to worry that your team arrives at 8:00 AM
- Instead of worrying about whether your work is turned in on time, you must worry that your team is turning their work in on time
- Instead of ignoring toxic team members, you have to do something about them
- Instead of leaving every day at quitting time, you often must stay late to resolve problems that were unresolved during the day
- Instead of being able to confide in the members of the team about everything, there is often organizational information you must keep to yourself
- Instead of being able to gossip with team members, you must exercise good judgment and not do so
- Instead of being everyone's friend, you must observe new levels of decorum when interacting with people on the job
Meanwhile, as a supervisor/manager, you are expected to maintain professional decorum, treat everyone fairly, make good decisions, and keep an eye on everything happening in your shop. None of this is easy, but the rewards can be great. You get to:
- Help your team resolve problems
- See your team members grow
- Have a greater impact on the organization
- Raise the odds your career will grow
- Expand your influence
- Make more money (maybe)
So, it can all be worth it but daunting as well. In this webinar, Larry Johnson will offer you tips and ideas to make the transition from Doer to Supervisor/Manager easier and raise the odds it will be a successful journey.
Areas Covered in the Session:
- Making the psychological leap from doer to manager
- Managing friends
- Avoiding the five most common mistakes new managers make
- Adjusting your leadership style to match the needs of those you are leading
- Establishing your authority
- Holding people accountable
- Motivating people to excel
- Anyone who is new to being a Team Leader
- Supervisor or Manager
Larry Johnson , CSP is the co-author of two top-selling books: Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity and Generations Inc. – From Boomers To Linksters – Managing The Friction Between Generations At Work. He’s also written for Huffington Post and has been quoted in the Wall Street Journal and the Harvard Business Review. He has been interviewed on CNN. Larry has written more than 200 published articles on the topic of improving organizational culture.
An in-demand speaker and organization culture expert, Larry has delivered more than 2000 paid presentations for association conferences, corporations, and government organizations including Texas Apartment Association, American Bus Association, SHRM (Society of Human Resource Management), National Apartment Association, American Health Care Association, Harley-Davidson, Southwest Airlines, Westinghouse and the Nuclear Regulatory Commission.
He’s also presented more than 300 webinars for his own clients and for various webinar companies. Larry’s Education & Designation
• M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ
• B.A. Education - Arizona State University, Tempe AZ
• CSP - Certified Speaking Professional from the National Speakers Association
Larry’s Experience
• 4 years in health care management
• 7 years as training manager in government and the private sector
• 35 years as president of his own training and consulting firm
An in-demand speaker and organization culture expert, Larry has delivered more than 2000 paid presentations for association conferences, corporations, and government organizations including Texas Apartment Association, American Bus Association, SHRM (Society of Human Resource Management), National Apartment Association, American Health Care Association, Harley-Davidson, Southwest Airlines, Westinghouse and the Nuclear Regulatory Commission.
He’s also presented more than 300 webinars for his own clients and for various webinar companies. Larry’s Education & Designation
• M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ
• B.A. Education - Arizona State University, Tempe AZ
• CSP - Certified Speaking Professional from the National Speakers Association
Larry’s Experience
• 4 years in health care management
• 7 years as training manager in government and the private sector
• 35 years as president of his own training and consulting firm
Overview: Great leadership skills don't just show up with a job title.
A talented employee that has been promoted to a team lead, supervisor, or manager position deserves to be given the proper tools for success in their new leadership role. START involves the understanding of Swot Analysis, Training, Action, Reinforcement, and Trust. Avoid setting your leadership team up for failure and offer meaningful training opportunities as an investment tool for them and for your business.
Why you should Attend: If you have been promoted to a supervisory role, you know that going from peer to supervisor can be extremely challenging. Often, there is not much guidance on what to expect, what to do, and how to adjust your mindset. This session will give you an overview of the basics so that you can jump in without as many questions, surprises, and frustrations.
Areas Covered in the Session:
Why you should Attend: If you have been promoted to a supervisory role, you know that going from peer to supervisor can be extremely challenging. Often, there is not much guidance on what to expect, what to do, and how to adjust your mindset. This session will give you an overview of the basics so that you can jump in without as many questions, surprises, and frustrations.
Areas Covered in the Session:
- Purpose of Leadership Training
- Establishing Team Ground Rules
- Enacting Operation S.T.A.R.T.
- New Supervisors
Deborah Jenkins is an inspiring keynote speaker, impactful training and leadership development presenter, and knowledgeable HR consultant with over 25 years of relevant experience providing deliverables to diverse audiences. Noting her authentic and unique ability to relate well with broad audiences, Deborah is inspirational and evokes a positive response, whether speaking in a large venue or training in smaller settings. Taking her career to the next level in 2019 as an independent consultant through her business, HR Solutions, LLC, Deborah now has a wider international audience with clients including numerous government agencies, universities, businesses, and organizations. In addition to earning an accounting and a human resource management degree, she also maintains certifications of SHRM-CP and PHR and is certified with Wiley's Everything DiSC and John C. Maxwell Leadership. When Deborah isn't busy working or volunteering, she enjoys spending time with family and friends, exploring in the great outdoors, and enjoying the arts and entertainment in her home state of Montana and beyond.
Webinar#
Managing Toxic Employees: Strategies For Leaders To Effectively Deal With Employee Attitude Issues
Overview: Managing other people is never easy, but some employees make it particularly difficult.
When an employee's negative attitude is not addressed properly, other team members become resentful, they lose respect for you as a leader, and they may develop their own negative attitude.
No leader wants a difficult or toxic employee on their team, however, it's something all leaders need to be prepared to address should it arise. Challenging employees can try a manager's patience and drain a lot of time and energy. Turning things around takes skillful management and patience.
How you and your team effectively deal with negative and difficult team members can mean the difference between having a toxic, drama-filled workplace, and an engaged, collaborative, and productive organization.
Under stress and surrounded by uncertainty, some members of our team become negative and resistant, and are simply more difficult to deal with. Successful leaders know that reducing the drama within their team depends on being able to understand and respond appropriately to their behaviors.
Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behavior. Identify challenges associated with managing difficult employees, control your own feelings effectively, and create a positive work environment. Quickly and effectively address, coach, and counsel employees with difficult attitudes in order to improve their behavior.
Why you should Attend: After this webinar, you will be able to identify challenges associated with supervising difficult employees, manage your own feelings effectively, create a positive work environment for all, respond positively to challenging employees, and treat them fairly. End frustration. Act rather than react, and ensure a respectful, effective, and collaborative team.
Areas Covered in the Session:
Who Will Benefit:
No leader wants a difficult or toxic employee on their team, however, it's something all leaders need to be prepared to address should it arise. Challenging employees can try a manager's patience and drain a lot of time and energy. Turning things around takes skillful management and patience.
How you and your team effectively deal with negative and difficult team members can mean the difference between having a toxic, drama-filled workplace, and an engaged, collaborative, and productive organization.
Under stress and surrounded by uncertainty, some members of our team become negative and resistant, and are simply more difficult to deal with. Successful leaders know that reducing the drama within their team depends on being able to understand and respond appropriately to their behaviors.
Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behavior. Identify challenges associated with managing difficult employees, control your own feelings effectively, and create a positive work environment. Quickly and effectively address, coach, and counsel employees with difficult attitudes in order to improve their behavior.
Why you should Attend: After this webinar, you will be able to identify challenges associated with supervising difficult employees, manage your own feelings effectively, create a positive work environment for all, respond positively to challenging employees, and treat them fairly. End frustration. Act rather than react, and ensure a respectful, effective, and collaborative team.
Areas Covered in the Session:
- Develop an understanding for those exhibiting typical difficult attitudes in order to effectively meet their needs and move the interactions forward
- Utilize various verbal and non-verbal communication techniques and situational strategies that you can use to de-escalate and effectively handle difficult people
- Uncover the secret to moving difficult conversations forward
- Utilize a Model for Conversations about Difficult Attitudes
- Know how to act, not react, in solving situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team
Who Will Benefit:
- Anyone with Managerial or Leadership Responsibility
Beverly Beuermann-King specializes in working with people and organizations who want to control their reactions to stress, build resiliency against life's challenges and live healthy, successful lives using her S-O-S Principle™.
Beverly launched her company in 1995, and since then she has helped teams from a wide range of industries to be happier, engaged, and successful. Audiences discover the right strategies to improve their health, manage their challenges, and enhance their life’s satisfaction.
Beverly launched her company in 1995, and since then she has helped teams from a wide range of industries to be happier, engaged, and successful. Audiences discover the right strategies to improve their health, manage their challenges, and enhance their life’s satisfaction.
Overview: Gain the insights and skills to know where your business stands today and where it's heading tomorrow.
In today's unpredictable business environment, strategic leadership is not just for top management alone.
It's for:
If you want to move from being a good manager to being a great manager, you can't afford to miss this seminar. Because strategic leadership is a blending of attributes that every superior manager requires in today's unpredictable business environment.
Here's where you'll learn to anticipate, initiate and manage change for maximum competitiveness stay on course while constantly redefining and refocusing your department's goals in order to hit a moving target and determine where your unit is headed, as you take into account the multiple groups your decisions will impact.
Prepare to make a transition. Instead of being buried in your department's ongoing activities, you'll become an innovator able to add value to your organization, its customers and stakeholders. This course will provide you with the skills required to move your team or department forward decisively.
Why You Should Attend:
Would you like to inspire and direct your team more effectively?
What about being more able to anticipate, create and encourage change?
How about becoming an innovative, visionary leader?
Would you like your team to improve performance?
If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance!
Areas Covered in the Session:
Who Will Benefit:
It's for:
- Managers who want to increase their competitive advantage by anticipating their customers' priorities, needs and expectations
- Managers who want to distinguish operational data from strategic data, creatively develop sources of information and increase their staffs' flexibility and responsiveness
- Managers who want to broaden their perspective, improve flexibility without compromising quality and increase their department's value to the organization
- Every manager who wants to anticipate, initiate and manage change for maximum competitiveness!
If you want to move from being a good manager to being a great manager, you can't afford to miss this seminar. Because strategic leadership is a blending of attributes that every superior manager requires in today's unpredictable business environment.
Here's where you'll learn to anticipate, initiate and manage change for maximum competitiveness stay on course while constantly redefining and refocusing your department's goals in order to hit a moving target and determine where your unit is headed, as you take into account the multiple groups your decisions will impact.
Prepare to make a transition. Instead of being buried in your department's ongoing activities, you'll become an innovator able to add value to your organization, its customers and stakeholders. This course will provide you with the skills required to move your team or department forward decisively.
Why You Should Attend:
- Inspire and direct your team to greater readiness and competitiveness
- Add value to your organization by understanding the needs of your customers
- Anticipate, create and encourage change
- Spot opportunities for successful strategic alliances
- Become an innovative, visionary leader
- Establish a strategic culture
- Identify the strengths and weaknesses in your work unit
- Keep your unit moving forward
- Take risks with confidence
Would you like to inspire and direct your team more effectively?
What about being more able to anticipate, create and encourage change?
How about becoming an innovative, visionary leader?
Would you like your team to improve performance?
If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance!
Areas Covered in the Session:
- Crossing the line to strategic effectiveness
- Learning the strategic leadership approach
- Vision and strategic leadership
- Becoming an effective leader
- Building influence through communication
- Understanding the role of teams
- Managing change with action-oriented skills
Who Will Benefit:
- CEO
- Senior Vice President
- Vice President
- Executive Director
- Managing Director
- Regional Vice President
- Area Supervisor
- Manager
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.
He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.
He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.
He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.
He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.
Webinar#
Transition from Peer to Supervisor
Overview: Transition from Peer to Supervisor can be very difficult for most newly promoted supervisors. Many are not equipped with the tools to successfully transition. This session will equip newly promoted supervisors with tools and techniques to communicate more effectively, gain trust, set boundaries, provide constructive feedback, and motivate employees for results.
Today's workforce is experiencing high turnover and disengaged employees. It is a known fact that employees quit managers-to avoid turnover it is critical to have the appropriate skills to retain employees.
Why should you Attend: If you are a newly promoted supervisor that has the responsibility of supervising previous coworkers or peers this course is for you. Do you find it difficult setting boundaries, communicating effectively, building trust and respect, and providing feedback to peers and coworkers? These are some of the challenges newly promoted supervisors face with their new position. This session will provide participants with tips on how to overcome the pitfall most newly promoted supervisors face.
It is a known fact supervising others is difficult especially if they are previous coworkers and peers. Participant in this session will learn how to effectively manage coworkers and peers, how to motivate to achieve result and mostly importantly how to respect your new role as a supervisor.
Areas Covered in the Session:
Who Will Benefit:
Why should you Attend: If you are a newly promoted supervisor that has the responsibility of supervising previous coworkers or peers this course is for you. Do you find it difficult setting boundaries, communicating effectively, building trust and respect, and providing feedback to peers and coworkers? These are some of the challenges newly promoted supervisors face with their new position. This session will provide participants with tips on how to overcome the pitfall most newly promoted supervisors face.
It is a known fact supervising others is difficult especially if they are previous coworkers and peers. Participant in this session will learn how to effectively manage coworkers and peers, how to motivate to achieve result and mostly importantly how to respect your new role as a supervisor.
Areas Covered in the Session:
- How to Communicate more Effectively as a Supervisor
- When to be Flexible and when to Stand Firm
- Steps to Build Trust and Gain Respect
- How to Develop your Own Personal Management Style
- How to Set Boundaries with Coworkers/Peers
- How to Deal with Uncomfortable Situations
- How to Motivate Others to Achieve Results
Who Will Benefit:
- Managers
- Supervisors
- Leaders
- Human Resource Professional
- Shift Leaders or Team
Tonia Morris, your Generational Connector, and Founder of Simply HR, LLC a Consultant and Management Firm along with a speaking and training company, Tonia Morris Speaks, provides leaders with training solutions that cultivate a generationally-inclusive work place.
Before starting her business in 2010, Tonia was Executive Director of Human Resources for one of the largest state pension agencies in the Southeast; she has also worked in an HR leadership capacity in other industries, including government, retail, information technology and education.
Tonia's passion for understanding the different dynamics of people led her on a quest to solve generational issues within organizations. Tonia noticed that the workforce was aging and changing, so she provided training solutions on engaging and managing a multi-generational workforce to be productive. With more than 20+ years of progressive HR experience, Tonia provides keynote speeches, lunch-and-learns, and workshops for organizations and associations across the Southeast.
She has partnered with organizations such as Chick-fil-A, Oracle, Spelman and Kennesaw University to name a few, to bring training solutions for engaging Millennials in the workplace, working with leaders to transform their cultures by attracting, developing and retaining a workforce that is generationally inclusive.
Tonia holds a BS in Business Administration from the University of South Florida. She currently serves on the Board of Directors for the Millennial Chamber of Commerce, where she also serves as the organization's HR Director, and volunteers for the Women's Entrepreneurial Opportunity Project.
She resides in Grayson, GA, with her husband of 24 years, and two sons. In her free time, Tonia loves collecting and making jewelry, and is known in the community as "the jewelry lady."
Before starting her business in 2010, Tonia was Executive Director of Human Resources for one of the largest state pension agencies in the Southeast; she has also worked in an HR leadership capacity in other industries, including government, retail, information technology and education.
Tonia's passion for understanding the different dynamics of people led her on a quest to solve generational issues within organizations. Tonia noticed that the workforce was aging and changing, so she provided training solutions on engaging and managing a multi-generational workforce to be productive. With more than 20+ years of progressive HR experience, Tonia provides keynote speeches, lunch-and-learns, and workshops for organizations and associations across the Southeast.
She has partnered with organizations such as Chick-fil-A, Oracle, Spelman and Kennesaw University to name a few, to bring training solutions for engaging Millennials in the workplace, working with leaders to transform their cultures by attracting, developing and retaining a workforce that is generationally inclusive.
Tonia holds a BS in Business Administration from the University of South Florida. She currently serves on the Board of Directors for the Millennial Chamber of Commerce, where she also serves as the organization's HR Director, and volunteers for the Women's Entrepreneurial Opportunity Project.
She resides in Grayson, GA, with her husband of 24 years, and two sons. In her free time, Tonia loves collecting and making jewelry, and is known in the community as "the jewelry lady."
