Pack of SEVEN : OnDemand Workplace Topics

Overview: ChatGPT and its’ influence on our every day work lives is changing and growing almost minute-by-minute. How can we keep up with all that is happening? Come laugh, listen and learn as Chris DeVany guides us through the versions, upgrades and evolving trends emerging within ChatGPT and its’ use in the workplace, especially within the HR

Why you should Attend: By participating, you will learn and understand how to apply to your work:

• The role of ChatGPT in modern business
• ChatGPT in Human Resources
• Ethical considerations and limitations
• Best practices when integrating ChatGPT in HR
• The future of AI in HR

Would you like to understand better how ChatGPT is increasingly influencing our work?

What about being more able to apply ChatGPT to our work in Human Resources?

How about understanding the ethical ramifications of using ChatGPT?

Would you like to be able to apply ChatGPT Best Practices today?

If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to utilize ChatGPT in our work!

Agenda:

The role of ChatGPT in modern business

Chat GPT in Human Resources

Ethical considerations and limitations

Best Practices when integrating ChatGPT in HR

The future of AI in HR

Who Will Benefit:

• CEO
• Senior Vice President
• Vice President
• Executive Director
• Managing Director
• Regional Vice President
• Area Supervisor
• Manager

Overview: As managers, we all want our teams to excel - to be the very best they can be. If you want your team to produce more, serve customers better, work together more smoothly, and quit less, this webinar is for you. If you want to be the kind of boss everybody wants to work for, this webinar is for you. If you want to raise the odds your team will succeed and your career will blossom, this is the webinar for you.

According to research by Gallup, "70% of the variance in team engagement is determined solely by the manager." This means you, as a manager affect virtually every part of your team's success. Based on solid scientific principles and proven performance, you will learn to use tools and techniques that will transform your team into a positive and productive powerhouse.

Why you should Attend: Question: What do Marriott, USAA, Cisco Systems, Kronos, St. Jude Children's Research Hospital and Southwest Airlines all have in common?

Answer: Because they have company cultures in which employees LOVE to come to work. They regularly appear on Best Places To Work lists published by the likes of Fortune, Glass Door, Forbes., and Inc. Magazine.

"So What?" you say. "These companies may be awesome, but I don't have the power the CEOs of these companies have to create such cultures."

Answer: It doesn't matter. Pay, perks, gourmet cafeterias and on-site ping pong tables have little to do with it. How employees are lead, however, does. This webinar will show you how to lead your team like Best Places To Work companies are lead so everyone will work harder, enjoy their jobs more, and stay loyal longer.

What Makes This Webinar Different?

This webinar is designed for Everyday Frontline Leaders, not for CEOs, upper managers or executives, although those folks may want to sit in to support the efforts of their Everyday Frontline Leaders.

Here's what you'll learn:

• The six most important actions a manager can take to keep team members motivated - and none of them cost money
• The advantages and limitations of perks & benefits - and how to apply them effectively
• Proven tactics to improve productivity and engagement - based on established research, these tactics really work
• How to create a climate of trust, which, according to research leads to higher productivity, lower employee turnover and increased customer referrals
• Strategies to build morale and increase excitement
• Lessons learned from Google and other Best Places to Work
• How to motivate your team without money
• How to become the manager everyone wants to work for
• Lessons learned from the worst manager you ever had
• Getting bad apple employees back on the company bandwagon
• Performance feedback do's and don'ts: strategies to maintain morale
• The biggest killers of employee trust and how to avoid them

Areas Covered in the Session:

• Implement lessons learned from Google and other Best Places to Work
• Apply tactics to improve productivity and engagement
• Motivate your team without money
• Raise productivity
• Reduce employee turnover
• Energize yourself and your team
• Become the boss for whom everyone wants to work
• Implement a list of Dos & Don'ts every manager/supervisor should practice

Who Will Benefit:

• Anyone who is a Team Leader
• Supervisor or Manager - or wants to be one

Overview: Most, if not all of us, have been involved in negativity in the workplace. We all know that it often spreads quickly throughout the organization. In a matter of days, the workplace can become toxic. Don't let this happen to you and the work area you are responsible for overseeing. You can read articles about negativity but their suggestions do not delve into the real issue or become so complicated that they cannot be implemented.

In this webinar, you will find good, common sense, and easy-to-implement ways to ensure that negativity is nullified and never noticed again.

Why you should Attend:
You don't need a Ph.D. to figure out that a negative work environment has an adverse effect on productivity, profitability, morale, absenteeism, and turnover.

Imagine how much more could be accomplished if you were able to wipe out rumors, gossip, conflicts, and other factors that affect employee engagement.

Areas Covered in the Session:

• Where Negativity Thrives
• Why Negativity Thrives
• Ways of Stopping Negativity in its Tracks
• Action Item for Participants

Who Will Benefit:

• Human Resources Professionals
• All Managers
• Supervisors

Overview: A Respect In The Workplace training is typically designed to educate employees on the importance of fostering a culture of respect, inclusivity, and professionalism in the workplace. The training aims to provide participants with the knowledge, skills, and tools necessary to recognize and address behaviors that may undermine respect and create a hostile or unwelcoming environment.

• Overview of Respect in the Workplace: The training begins with an introduction to the concept of respect in the workplace and its importance in creating a positive and productive work environment. Participants learn about the benefits of a respectful workplace, including increased morale, higher employee engagement, and improved organizational performance
• Understanding Diversity and Inclusion: The training explores the principles of diversity and inclusion and their significance in today's multicultural workplaces. Participants learn about different aspects of diversity, including race, gender, age, ethnicity, sexual orientation, and disability, and the importance of respecting and embracing differences
• Effective Communication and Conflict Resolution: Participants receive guidance on effective communication techniques, active listening, and assertiveness skills to facilitate respectful interactions with colleagues, supervisors, and clients. They also learn strategies for resolving conflicts and addressing disagreements in a constructive and respectful manner
• Promoting Respectful Behavior: The training emphasizes the importance of modeling respectful behavior and creating a culture of accountability in the workplace. Participants explore practical strategies for promoting respect, such as setting clear expectations, providing feedback, and recognizing and rewarding positive behavior
• Creating an Inclusive Work Environment: The training encourages participants to actively contribute to creating an inclusive work environment where all employees feel valued, respected, and included. They learn about the role of bystander intervention in preventing harassment and discrimination and how to support colleagues who may be experiencing mistreatment
• Case Studies and Scenarios: The training may include case studies, role-playing exercises, and real-life scenarios to illustrate key concepts and facilitate discussion. Participants have the opportunity to apply their knowledge and skills to hypothetical situations and explore appropriate responses

Why should you Attend:

• Legal Compliance: Many jurisdictions, including California, require employers to provide training on topics such as harassment prevention and discrimination. Attending respect in the workplace training ensures that you and your employer are compliant with relevant laws and regulations, reducing the risk of legal issues or penalties
• Promoting a Positive Work Environment: Respect in the workplace training helps create a culture of inclusivity, fairness, and mutual respect. By understanding and practicing respectful behavior, you contribute to a positive work environment where all employees feel valued, heard, and empowered to succeed
• Preventing Harassment and Discrimination: Respect in the workplace training educates employees on identifying, addressing, and preventing harassment and discrimination. You'll learn about different forms of harassment, the impact of discriminatory behavior, and how to respond appropriately to incidents, reducing the likelihood of such behavior occurring in the workplace
• Enhancing Communication Skills: Effective communication is a key component of respect in the workplace. Training programs often include strategies for communicating respectfully, resolving conflicts constructively, and fostering open dialogue among team members. By honing your communication skills, you can improve relationships with colleagues, managers, and clients
• Building Trust and Collaboration: Respectful behavior fosters trust, teamwork, and collaboration in the workplace. Attending respect in the workplace training demonstrates your commitment to creating a supportive and inclusive work environment, which can strengthen relationships with coworkers and enhance overall productivity and morale
• Career Advancement: Employers value employees who demonstrate professionalism, integrity, and respect for others. By participating in respect in the workplace training, you enhance your reputation as a team player and a respectful colleague, which can contribute to your career advancement opportunities
• Personal Growth: Respect in the workplace training provides an opportunity for personal growth and self-awareness. You'll have the chance to reflect on your own behavior, attitudes, and biases, and identify areas for improvement. By cultivating emotional intelligence and empathy, you can become a more effective communicator and leader in both professional and personal settings

Areas Covered in the Session:

• Principals of Respect in the Workplace
• Examples of respectful and disrespectful behaviors
• Benefits of respectful behaviors
• Examples of disrespectful behaviors
• Examples of who is responsible for disrespectful behavior
• Scenarios of respectful and disrespectful behaviors
• Example of what to do when confronted with disrespectful behavior in the workplace
• Tips and examples of teaching respect in the workplace

Who Will Benefit:

• Employees
• Supervisors
• Managers
• Health and Safety personnel

Overview: Back in Dec of 2017 The Tax Cuts and Jobs Act was passed and it was one of the most significant tax changes in sometime. This webinar will give detail knowledge on how the payroll professional is to properly process the Form W-4 for 2024 and 2025. Before changes the Form W-4 was a critical form that all companies have to obtain from employees and has had special processing requirements.

A review of the IRS specific laws around processing of the Form W-4 and how they should be handled will be discussed. Continued challenges that employees face to understand how to complete the Form W-4 bring challenges to employers on how to properly support employees when completing the Form W-4. This webinar will review for the most recently updated form and the requirements of the employer.

Why you should Attend:

• Understanding the proper way to process a federal W-4
• How to handle a tax protestor
• What should be the proper process for an invalid W-4?
• Proper processing and maintenance of an IRS lock in letter
• Understanding the requirements around Form W-4 and how an employer can be at risk
• IRS Form W-4 change requirements and how it affects you as an employer
• Employer notification requirements and important deadlines for both Form W-4
• Discussion on what make the Form W-4 invalid
• Lock in letters from the IRS and how to handle
• What are the changes to personal exemptions from tax reform and how it will impact the Form W-4

Areas Covered in the Session:

• W-4 Requirements
• Electronic W-4's
• Completing the Form W-4
• Invalid Form W-4
• Exempt W-4 Processing
• Other W-4 guidance
• Lock in letters
• Substitute W-4
• Non Resident Alien W-4 Processing
• 2024 Changes and updates

Who Will Benefit:

• Payroll Professionals

Overview: When we think of workplace investigations, the most common thought is that of investigating harassment complaints. But workplace investigations are often necessary to discover, prevent and address other problems - such as theft, safety or OSHA issues, retaliation, vandalism, substance abuse, social media violations, company policy violations, and so on.

As an employer you have a duty to investigate, and as an employee, you have an obligation to cooperate with the investigative process. But what if you have a recalcitrant complainant, wrongdoer or witness?

You know that documentation and writing a final report are critical aspects of an investigation process - and should begin as soon as an employee makes a complaint.

But do you know how to document the critical elements of a report so that you can minimize your liability? One of the first questions you need to consider is whether the complaint requires a full-blown formal investigation or a less formal resolution because the complaint is a minor policy violation.

Do you know what steps to take if you need to search an employee's desk, computer, smart phone or locker? And when should you include legal counsel, and what evidence do you need to gather?

Join this webinar by industry veteran Susan Strauss, who will answer all these questions - and teach you the art and science of conducting an investigation. Strauss will walk you through the best practices on how to conduct a fair and impartial investigation, and reduce your organization's risk of liability.

Why should you Attend: Strauss will teach you how to identify what constitutes a compliant, how to determine if an investigation is necessary, and discuss the key steps of an investigation.

She will discuss the intricacies of interviewing the accuser, accused and witnesses - and show you how to create a safe environment in which to interview and establish rapport with your interviewees.

She will demonstrate the good documentation practices you should follow, and teach you how to differentiate between formal and informal investigative procedures.

Strauss will provide practical tips on how to detect when someone is lying, teach you how to conclude and follow up an investigation, and how to write a formal investigation report.

After attending this webinar, you will be able to conduct fair and impartial investigations that support a positive work environment, protect your employees, and decrease the risk of your organization's liability.

Areas Covered in the Session:

• Identify what constitutes a complaint
• Determine if an investigation is necessary
• Discuss the steps of an investigation
• Explore the intricacies of interviewing the accuser, accused and witnesses
• Demonstrate good documentation
• Differentiate between a formal and informal investigative procedures searches
• Determine credibility
• Discuss tips on whether someone is lying
• Help you reach a conclusion following an investigation
• Follow up with appropriate action based on the outcome of the investigation
• Help you write a formal report outlining the investigation

Who Will Benefit:

• VP of HR
• All HR Directors, Managers, and Generalists
• Director of Risk Management
• Managers and Supervisors
• Team Leads
• HR Consultants

Overview: Our journey begins by building a firm understanding of conflict, exploring its various forms, numerous sources, and far-reaching impacts on the workplace environment. This initial overview provides a crucial context for understanding why conflicts occur and offers insights into how they can be proactively addressed and prevented.

Moving deeper into the heart of the matter, we introduce a series of practical, straight-forward, and proven techniques for conflict resolution. These aren't your standard textbook strategies. Instead, they are hard-hitting, real-world techniques that have been tested and proven in actual workplace scenarios. These strategies come into play when traditional methods fall short, and leaders need reliable tools to steer conflict situations toward resolution.

A central focus of our webinar is the role of effective communication in conflict resolution. We emphasize the importance of mastering the art of clear, respectful, and purposeful communication. Participants will learn practical methods for active listening, providing constructive feedback, and promoting open dialogue - all essential tools for defusing tension and fostering an atmosphere conducive to resolution.

We also delve into the integral role of emotional intelligence in conflict resolution. This section provides an in-depth exploration of understanding and managing emotions - both your own and those of others involved in the conflict. It demonstrates how responding appropriately to emotional cues can prevent conflicts from escalating and is instrumental in finding mutually agreeable resolutions.

Our webinar also shines a spotlight on leadership qualities and their role in conflict situations. We examine traits like patience, empathy, objectivity, and decisiveness, showcasing how these attributes can guide leaders' responses and actions during conflicts. Participants will discover how embodying these traits not only aids in conflict resolution but also nurtures a positive, harmonious, and productive work environment.

By the end of this comprehensive webinar, "Resolve Conflicts at Work: Techniques That Work," participants will be equipped with a unique set of strategies and tactics for effective conflict management. You'll come away with a renewed understanding of how to transform conflict situations from hurdles into opportunities for growth, team cohesion, and performance improvement.

Why should you Attend: By the end of this comprehensive webinar, participants will be equipped with a unique set of strategies and tactics for effective conflict management. You'll come away with a renewed understanding of how to transform conflict situations from hurdles into opportunities for growth, team cohesion, and performance improvement.

Areas Covered in the Session:

• Practical strategies that work
• Improve communication
• Understanding the role emotional intelligence plays in conflict
• Leadership development
• Future conflict prevention
• Efficient use of YOUR time
• Positive organizational impact
• Transformation of perspective

Overall, this webinar is an essential session for anyone looking to improve their conflict resolution skills, enhance their leadership qualities, and contribute positively to their work environment. Attend "Resolve Conflicts at Work: Techniques That Work" and equip yourself with the skills to navigate the challenging landscapes of workplace conflicts effectively.

Who Will Benefit:

• Human Resources Managers
• Team Leaders
• Project Managers
• Department Heads
• Chief Executive Officers
• Operations Managers
• General Managers
• Business Owners / Entrepreneurs
• Sales Managers
• Marketing Directors
• Customer Service Managers
• Administrative Supervisors
• Executive Directors
• Chief Operations Officers
• Organizational Development Specialists
• Talent Development Managers
• Chief People Officers
• Employee Relations Managers
• Performance Managers
• Training and Development Managers