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Without formal onboarding or training, new hires are often “lost” which can send them into "hiding." During their first few days, they are vulnerable and won’t come back after lunch if they feel shamed or made "wrong." This creates costly employee turnover, which is especially detrimental during the talent shortage.
If your training is ineffective or outdated, employees are on their own to interpret "what good looks like" and they are doomed to miss the target. They may drag your standards down to their own comfort level and that will cause dissension. If they don't feel important or valued they will be all out for themselves. The company suffers. The team suffers. Ultimately, the customer suffers.
Kathryn Dager, M.A., President and Founder of Profitivity Inc. in 1985, is an internationally recognized Speaker, Consultant, and Trainer for small and large organizations in all industries, worldwide. With over 36 years of business consulting, talent empowerment, and leadership and management development, she has helped hundreds of business leaders and their teams structure their business for cultural agility, higher performance, sustained profitability, and growth.
Kathryn’s expertise includes creating business cultures based on trust, developing a successful path of training for all levels from the front line employees up to senior management positions, facilitating collaborative work teams, and positioning organizations for exponential growth. Her specialties include strategy and culture, change management, employee engagement, team building, career management, leadership assessment, and development. Her clients call her “the workplace whisperer.”
Her clients include American Express • Ann Taylor • Bank Of America •Ben Bridge Jewelers • Brighton Collectibles • Champion Sports • Covington Pediatrics • Crate & Barrel • Dixon, Hughes, Goodman, LLC • Eddie Bauer • First Tennessee Bank • GAP • Gymboree• Hometown Pharmacies • Hudson Group •J.C. Penney • Kitchen Collection • Lindt & Sprungli • Magnolia Pharmacy • MasterCard International. •Mikasa • Optilase Clinic • Party City • Polo-Ralph Lauren • Restoration Hardware • Ross Stores •Steiner Leisure, Ltd. • Taco Bell • The Law Collaborative • Thérapie Clinic • UCLA Student's Stores • • US Marine Corps • VONS Company • Windsor Fashions • Z Gallerie.
Kathryn is the best-selling author of "The Business Owner’s Guide To Empowered Leadership,” “More Than A Throw-Away Job” and “Access Your Greatness.” She has created hundreds of customized training systems, and 20 interactive online courses and published over 50 articles. She has a Masters's in Psychology from the University of Santa Monica and a Bachelor’s in Business Management from the University of California at Redlands and is a Certified Coach from Life Mastery Institute. She is also a certified Master in NLP, Neuro Re-Patterning, Results Certification, and Platform & Presentation Skills
Kathryn resides in Santa Monica, California, and is happily engaged to be married, is a devoted mother to her daughter, son-in-law, and grandmother to her adorable grandson. She loves to cook, entertain, play golf, travel, and does all things crafts and if you ask her, she may sing a great show tune for you.