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Christopher D. Lee

Human Resources Practitioner, Performance Conversations

Chris Lee is a human resources practitioner, lecturer, researcher, and author. His background includes having served as the chief human resources officer for three different colleges or universities and a state college system.

He is a former question writer for the PHR and SPHR examinations administered by the Human Resources Certification Institute (HRCI). His areas of expertise are employment, training, and performance management - or, in his words, "finding, developing, and managing talent in organizations." He is the author of numerous human resources related articles and two books, including Performance Conversations: An Alternative to Appraisals. He is currently completing his next book tentatively entitled Managing Behavior: The Other Half of Performance.

He has presented at conferences and has consulted with clients in the US, Canada, Australia, and South Africa on HR related topics. He holds a master's degree in HR Management, a doctor of philosophy degree in HR Development, and he is also certified as a Senior Professional in Human Resources.


Recorded Webinars

Breakthrough Performance Management that is Practical, Effective and User-Friendly

The performance conversations method is designed to provide feedback, not appraisal. This approach provides real time information that the employee can use to make adjustments to their work so that fewer corrections are necessary.

The Fallacies Of Performance Appraisals And How To Overcome

Many performance appraisals systems are designed to fail as they are unnecessarily focused on grading past performance when their aim is to promote future performance. All appraisals methods are ineffective if supervisors are reluctant to give critical feedback and "true" ratings.

Efforts, Outcomes, and Behaviors: Improving Productivity with a Management Technique that Can Handle Good, Bad, and Ugly Employee Performance

You cannot manage productivity with an appraisal form. Learn to define performance as a three legged stool that ensures everything that matters is managed. Some employees perform well but poison the environment around them.

Managing Performance, Conformance, and Behavior: Using Motivation, Encouragement and Discipline To Improve Productivity

Despite good intentions, oftentimes employee performance does not measure up to expectations. Learn a model that can help the best perform better, the good improve, and that helps get poor performers on the right track. The key to successful performance management is knowing what to do when things do not go as planned. Most managers know how to manage staff performance but they are less knowledgeable about dealing with personnel problems, the abuse of leaves, excuses, medical issues, neglect, unintentional mistakes, and the wide assortment of issues that come about in the regular course of work.